Welcome to AmalJoy.com, a premier digital marketing site owned by SkyClues Distributors. Our mission is to provide you with high-quality digital products and services that cater to your marketing needs. As our offerings are entirely digital, we strive to ensure a smooth and hassle-free delivery process. Below is our detailed shipping policy outlining how we deliver our digital products and services.

1. Digital Product Delivery

1.1 Delivery Method

  • All digital products purchased from AmalJoy.com are delivered electronically. Upon successful payment, you will receive an email containing download links, access credentials, or instructions to access the purchased digital product.

1.2 Delivery Timeframe

  • Instant Delivery: Most of our digital products are available for immediate download or access upon successful payment confirmation. You should receive your access details within minutes.
  • Custom Products: For custom digital products and services, the delivery timeframe will be communicated during the purchase process. Typically, these products may take 1-3 business days depending on the complexity of the request.

1.3 Email Delivery Issues

  • In case you do not receive the email containing your digital product or access instructions within the specified timeframe, please check your spam/junk folder. If the email is still not found, contact our support team at support@amaljoy.com for assistance.

2. Service Delivery

2.1 Service Activation

  • Upon purchasing our digital marketing services, you will receive an email confirming your purchase along with the next steps to initiate the service. Our team will contact you within 24 hours to discuss your requirements and commence the service.

2.2 Service Timeline

  • The timeline for delivering our services varies based on the nature and scope of the service purchased. Detailed timelines and milestones will be provided and agreed upon during the initial consultation phase.

3. Refunds and Cancellations

3.1 Refund Policy

  • Due to the nature of digital products and services, we generally do not offer refunds once the product has been downloaded or the service has commenced. However, we are committed to customer satisfaction and will consider refund requests on a case-by-case basis. For more information, please refer to our Refund Policy.

3.2 Cancellation Policy

  • Service cancellations must be requested in writing to support@amaljoy.com. Cancellations made before the commencement of the service will be fully refunded. Cancellations made after the service has started will be subject to our Refund Policy.

4. Customer Support

4.1 Support Hours

  • Our customer support team is available Monday through Friday, 9:00 AM to 6:00 PM (IST), excluding public holidays. We strive to respond to all inquiries within 24 hours.

4.2 Contact Information

  • For any questions or concerns regarding your order, please contact us at:

5. Security and Privacy

5.1 Data Security

  • We take the security of your data seriously. All transactions are encrypted using secure socket layer (SSL) technology. We do not store any payment information on our servers.

5.2 Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

6. Changes to Shipping Policy

6.1 Updates

  • AmalJoy.com reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed of any updates.

6.2 Notifications

  • Significant changes to this policy will be communicated via email to registered users or through a notice on our website.

We appreciate your business and are committed to providing you with exceptional digital products and services. If you have any questions or require further assistance, please do not hesitate to contact us.

SkyClues Distributors
Website: https://skyclues.in
Email: info@skyclues.in
Phone: +91-812-970-8390