About Amal Joy | Author, Educator & Immersive Technology Leader

Amal Joy

Author. Educator. Immersive technology leader. A lifelong student of people, places, and the stories that connect them.

Published authorProduct Owner · Immersive TechnologiesGuest Faculty · IIT MadrasWayanad, Kerala

I grew up in a village in Wayanad, Kerala, where stories, landscapes, and the rhythms of everyday life shaped my curiosity long before I knew where it would lead. That curiosity has stayed with me through a career in logistics, technology, education, and writing.

Professionally, I work at the intersection of complex industries and immersive learning. After more than a decade of experience across supply chain operations and customer-facing transformation, I now develop virtual and augmented reality training solutions at Maersk Training for maritime, wind, oil and gas, and crisis-management environments.

As Guest Faculty at IIT Madras, I bring practical industry experience into the classroom. As an author, I explore the questions that have accompanied me through travel and work: how civilizations remember, why people believe, and what connects us across time and geography.

Product Owner · Immersive Technologies (AR / VR / XR)

Maersk Training · Chennai, India
September 2023 – Present

Leads the development and product direction of immersive learning solutions, working with XR designers and developers to create practical training experiences for safety-critical industries.

Project Manager · VR Centre of Excellence

Maersk Training · India
May 2024 – Present · Concurrent role

Manages initiatives within the VR Centre of Excellence, coordinating immersive training projects, stakeholders, and delivery to translate operational needs into scalable learning solutions.

Customer Service Executive · Eastern Hemisphere

Maersk Training · Chennai, India
May 2022 – September 2023

Supported maritime and energy training operations, learning-management solutions, service delivery, customer experience, and reporting improvements, including dashboards and digital learning workflows.

Specialist

Maersk
May 2021 – May 2022

Subject-matter expert for freight rate-sheet operations, including carrier integration and projects involving North American cold-chain logistics and tank-container exports.

Senior Process Expert

Maersk
May 2020 – April 2021

Served as a regional point of contact for North America and Africa rate-sheet operations, piloting process initiatives and contributing to team engagement.

Process Expert

Maersk
May 2019 – April 2020

Coordinated North American rate-sheet processes and worked with regional revenue-management teams on turnaround times and operational improvement.

Senior Associate

Maersk
June 2017 – April 2019

Worked on freight-pricing processes, application functional testing, rate-sheet enhancements, and training during system transformation.

Amazon FBA Consultant

Sutherland Global Services
June 2015 – May 2017

Supported Amazon US sellers in Fulfilment by Amazon operations, resolving seller queries and contributing to remote fulfilment-centre product analysis.

Guest Faculty

Indian Institute of Technology Madras
June 2025 – Present · Honorary

Contributes industry perspectives to the MBA in Digital Maritime and Supply Chain programme, connecting academic learning with practical operational experience.

Master of Business Administration

Logistics, Materials and Supply Chain Management

University of Madras
2019 – 2021

Bachelor of Engineering

Electronics and Communication Engineering

DMI College of Engineering · Anna University affiliation
2011 – 2015

Higher Secondary Education

St. Mary's College Higher Secondary School, Sulthan Bathery

2009 – 2011

Secondary Education

Nirmala Matha Public School

2006 – 2009

Writing gives another form to my curiosity. My earlier self-published book was narrative nonfiction. My current literary work moves into mythic historical fantasy, bringing together ancient civilizations, memory, belonging, and the mysteries of human experience.

Myth, Mud and Memory: The Past Whispers, the Future Remembers is my forthcoming novel, with a planned 2027 release. Beyond fiction, I write and reflect on technology, industry, society, and the stories we tell ourselves.

Through Liquid Resonance, I hope to make room for thoughtful questions, open exploration, and conversations that continue beyond the page.

I value conversations about literature, learning, immersive technology, and ideas that challenge familiar perspectives.

© 2026 Amal JoyAuthor · Educator · Explorer